BC Hydro is warning British Columbians about a new telephone scam. Customers are receiving calls where the caller claims to represent BC Hydro and says power will be disconnected if a payment is not received.
BC Hydro is reminding customers that the company does not collect credit card or bank account information over the telephone. Customers are also reminded that if they receive a call from someone representing BC Hydro and they doubt the authenticity of the call, they should hang up and call back.
If an account is in arrears, BC Hydro will send several notices asking for payment in the mail and also use an automated dialer to remind customers to make a payment before electricity supply is impacted. BC Hydro customers are asked to report these calls by calling 1-800-BC-HYDRO and the Canadian Anti-Fraud Centre at 1-888-495-8501.