Samsung delays launch of folding phone after breaking issues

The company plans to run more tests on the Galaxy Fold

In this April 16, 2019, file photo, a model holds a Samsung Galaxy Fold smart phone to her face, during a media preview event in London. (AP Photo/Kelvin Chan, File)

Samsung is pushing back this week’s planned public launch of its highly anticipated, $2,000 folding phone after reports that reviewers’ phones were breaking.

The company had been planning to release the Galaxy Fold on Friday, but instead it will now run more tests and announce a new launch date in the “coming weeks.”

READ MORE: Transport Canada bans Samsung Galazy Note 7 phones over fire issues

The delay is a setback for Samsung and for the smartphone market generally, which had been pinning some hopes on the folding phone to catalyze innovation in the industry. The Galaxy Fold, with its $1,980 price tag, was not intended to be a mass market hit, but many hoped it would hint at a new wave of smartphone advances — an area that has been lagging in recent years.

But device reviewers quickly found issue with the Galaxy Fold, which is about the size of an average smartphone when folded, and the size of a small tablet when its two sides are pulled apart.

Several journalists reported the inside screens flickering, freezing and finally dying on their test units within the first couple days. Two reviewers mistakenly removed an outer plastic layer that was meant to stay on and reported scratches on the screen afterward.

Samsung confirmed last week that the layer was meant to stay on. But that didn’t explain why many reviewers saw the phone’s inside screens break.

An early inspection showed there could be issues when pressure is put on the exposed areas of the hinges that open and close the phone, Samsung said in a statement announcing the launch delay Monday. It also found an issue where “substances found inside the device affected the display performance.”

Samsung said it will to find ways to better protect the screens and explain to people that the outside protective layer must stay on.

Other test phones seemed to still be working well, and so far holding up to the Samsung pledge that the phone can be unfolded about 200,000 times in its life.

Rachel Lerman, The Associated Press

Like us on Facebook and follow us on Twitter

Just Posted

Missing boy was dehydrated but in good health

The boy who went missing near Mackenzie was found to be somewhat… Continue reading

All Nations Driving Academy gets $360K boost from province

Terrace-based driving school bridges gap in services for remote northwest B.C. communities

Skeena Watershed reopened for recreational pink and coho

Four sections and tributaries remain closed

Skeena-Bulkley Valley candidates react to finding Trudeau broke ethics law

The election campaign is heating up before the writ has even dropped

Parking lot rework effort begins

Work is well underway on the Downtown Parking Lot Redevelopment Plan, which… Continue reading

Disney Plus to launch in Canada in November

Analysts say latest streaming service may escalate cord cutting

Okanagan bus driver assaulted for asking patron not to smoke

59-year-old in hospital with non-life threatening injuries

B.C. sets rules for ride hailing, same minimum fee as taxis

Larger operating areas seen as threat by cab companies

Two hiking families team up to extinguish fire in B.C. backcountry

Children and their parents worked for three hours to ensure safety of the popular hiking region

Vancouver man arrested after pregnant woman’s SUV stolen, then crashed

Police are recommending charges against a 22-year-old Vancouver man

Elections Canada to assess ‘partisan’ climate change rhetoric case by case

People’s Party of Canada Leader Maxime Bernier has said climate change is not an emergency nor caused by human

Unseasonable snow forces campers out of northeastern B.C. provincial park

Storm brought as much as 35 centimetres of snow to the Fort Nelson, Muncho Lake Park-Stone Mountain Park

B.C. log export rules killing us, northwest harvester says

NorthPac Forestry says Skeena Sawmills has plenty of timber

Most Read