Along with several bags of items left behind by the people who stole her car, Tiffany Braun, of Nanaimo, also found a used syringe next to the seat that was left behind by the ICBC subcontractor hired to ‘bio-clean’ the vehicle. (CHRIS BUSH/The News Bulletin)

B.C. woman finds used syringe in her returned stolen car

Syringes, bags of clothing, tools and other debris left behind by thieves who stole car

A Vancouver Island woman has her stolen car back, but is none too pleased about finding a used syringe and other items left behind by the people who stole it.

Tiffany Braun awoke May 8 to find vacant boulevard where her 2000 Toyota Corolla should have been parked in front of her home on Poplar Street in Nanaimo.

She’d bought the car from a coworker in 2016 and relies on it to commute to and from her job at Nanaimo Airport, which isn’t served by public transit.

The culprits had the car about 12 hours when an RCMP officer spotted it on Bowen Road and arrested them at gunpoint.

Police confiscated drugs found in the vehicle and had the car towed to an ICBC holding yard. ICBC couldn’t return the car right away, since it had to be inspected for damage and the claim approved by an adjuster – a process that took about one week, according to Braun.

“I couldn’t even get a rental for the first week until the adjuster approved the claim,” she said.

Braun’s insurance coverage paid for up to $500 to rent a vehicle while hers was serviced.

Braun said she was told she couldn’t have her car until it was cleaned, but after about three and a half weeks and the car rental allowance had run out, Braun asked for her car back.

It was returned, along with several bags filled with property found in it when police made the arrest. Her belongings, including the car’s owner’s manual, were stuffed in the bags with everything the suspects left behind. Bolt cutters, several cell phones and cell phone accessories, backpacks, clothing, syringes – used and unused – a small propane torch and propane bottles, a case of Kokanee beer and several flashlights, including one flashlight that she said had been stolen from her husband’s van six months earlier.

“There are three or four big, plastic clear bags that say ICBC on them, full of clothes and garbage and all of this stuff and a big, green Rubbermaid bin full of stuff and it’s not like they had gone between the seats and checked to make sure there was anything because that’s where I found one of the needles – down beside my seat – and then there was garbage underneath the seats,” Braun said. “All they’d done with the bio clean is they just spray this substance on it and seal up the car for two days.”

Braun donned a pair of rubber gloves, used tongs to pick up debris in the car, sort her belongings from the other stuff in the bags and wiped the sticky bio clean chemical from the car’s windows and controls. The chore took about five hours.

“Can you imagine? That’s how they gave it back to me … they told me there was all this crap in there. They didn’t seem to care,” she said. “The only thing they did agree to is it’s going for a detail.”

Lindsay Olsen, ICBC senior communications specialist, said in an e-mail that when a stolen vehicle is to be returned to its owner, ICBC hires a licensed biohazard cleaning company – where the services are available in the province – to ensure the vehicle is safe before it is returned. ICBC also returns all safe belongings recovered from vehicles to customers, since it’s not possible to determine which specific possessions belong to them.

“Unfortunately, in this case, a syringe was missed in a side pocket of the vehicle by the bio cleaning company,” Olsen noted.

“The safety of our customers is of the utmost importance to ICBC and we take this matter seriously. Since learning of this error, we have formally apologized to the customer and addressed the mistake with the biohazard cleaning company to ensure this does not happen again for the safety of our customers, employees and business partners.”

Olsen went on to say the recommended and standard process after a vehicle is bio cleaned, is that it’s towed to an auto body shop to be detailed, vacuumed and wiped down further, but in this case the customer chose to retrieve the vehicle before this step was completed and an opportunity to correct the mistake was missed.

“Nevertheless, the work of the bio cleaning company was clearly not carried out to our standards and we again, apologize to the customer for that,” Olsen said.



photos@nanaimobulletin.com

Like us on Facebook and follow us on Twitter

Just Posted

Three drivers found impaired, most sober during holidays, RCMP says

Three drivers in the Burns Lake area were caught drunk driving during… Continue reading

Telkwa mayor hopes to draw new business to the north

The mayor of Telkwa is looking to draw new opportunities to the… Continue reading

CNC earmarks $100,000 towards 94 student entrance awards

The College of New Caledonia (CNC) is dedicating $100,000 towards 94 student… Continue reading

Granisle Emergency Social Services team

(L-R) Kathy Bedard, Morris Michayluk, Jessie Zhu, Bryce Hunsaker and Wendy Curtis.… Continue reading

Campaign aims to inform, dispel stimga around dementia

Across Burns Lake during Alzheimer’s Awareness Month, brave and passionate voices are… Continue reading

VIDEO: Here’s what the B.C. legislature officers are accused of buying

Personal trips, purchases, alcohol and more laid out in 76-page report by Plecas

Arrest made in case of incapacitated woman who gave birth

A 36-year-old nurse has been arrested and charged with sexual assault

B.C. dairy farmers say milk cup is half full in new Canada Food Guide

Despite what seems like a demotion, B.C. Dairy Association insists its inclusion is still integral

$20K pay gap between women, men in Canadian tech jobs

The report defines tech workers as people either producing or making extensive use of technology, regardless of industry

Catholic student says he didn’t disrespect Native American

Many saw the white teenagers, who had travelled to Washington for an anti-abortion rally, appearing to mock the Native Americans

Former Blue Jays ace Roy Halladay voted into Baseball Hall of Fame

M’s legend Edgar Martinez, Rivera, Mussina also make the grade

Why would the B.C. legislature need a firewood splitter?

First sign of police involvement in investigation of top managers

New Canada Food Guide nixes portion sizes, promotes plant-based proteins

Guide no longer lists milk and dairy products as a distinct food group

Most Read