A promotional image for the new Arrival Advisor app, which aims to help immigrants and refugees as they settle in British Columbia. (Submitted photo)

Free app launches to help immigrants, refugees as they settle in B.C.

Mobile app Arrival Advisor was developed by Vancouver-based non-profit PeaceGeeks

A free app has just launched that aims to help immigrants and refugees access services as they settle in B.C.

It’s called Arrival Advisor and strives to assist newcomers as they “plan their settlement journey” and is “customized to fit their needs.”

The app is described as a “one-stop-shop” for immigrants and refugees in finding reliable information on a variety of topics, including employment, health care, banking, government programs, housing, education and more.

In 2018, there were more than 70,000 newcomers to this province.

READ MORE: B.C. government earmarks more cash to help new immigrants settle

“Studies have shown that one in three newcomers remain unaware of available resources, and seven municipal districts across the Lower Mainland have identified access to information as a top barrier for immigrant resettlement,” notes a release from PeaceGeeks, a Vancouver-based non-profit that created the app, which is available in both the Apple and Google Play stores.

PeaceGeek’s Patrick Estey said Arrival Advisor is based on a previous app the company had developed called Services Advisor, that was primarily based in Jordan and Turkey, to help refugees there access services.

Now, with the B.C.-based app, PeaceGeeks aims to “take the workload off of organizations and allow individuals arriving in Canada to have some independence,” said Estey.

He added that the ultimate goal is to “make it really easy for newcomers.”

“They’ve sometimes had a really challenging journey, sometimes they’re escaping really horrible conditions.”

The initial launch offers the app in English, Fresh and Arabic. Estey notes there are plans to also launch it in Chinese (Simplified and Traditional), Korean, Punjabi and Tagalog in the near future.

READ ALSO: Federal officials dealing with backlog of refugee security screens

“We are really wanting every single individual that’s coming to British Columbia to be downloading the app,” said Estey. “We’re getting really good feedback in terms of settlement organizations and settlement workers that are going to recommend this app for individuals who are new to Canada.”

So far, Estey said reactions to the app have been “surprise, and kind of delight.”

“I think it’s something the sector has needed for a while,” he noted. “We do find that a lot of immigrants or refugees do have access to a smartphone and it kind of becomes their survival guide so to speak, so to be able to offer this all in one place is really exciting.”

Estey said the team is wanting more feedback, to help make improvements to the app.

“This is version 1.0,” he explained, “but we want feedback in how we can improve.”

Estey said the app was made possible via promotional and financial support from the provincial government, as well as a $750,000 grant secured through placing in the top five in the Google.org Impact Challenge in 2017.

There is hope to expand the app across Canada, noted Estey, but said step one is “ensure this app is working properly in B.C., and that it’s effective.”

According to the Surrey Local Immigrant Partnership (SLIP), 40.5 per cent of Surrey’s population are immigrants. And, SLIP reports that Surrey receives roughly 26 per cent of refugees in the province, the most of any B.C. municipality.

To learn more visit arrivaladvisor.ca.



amy.reid@surreynowleader.com

Like us on Facebook and follow Amy on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

14 arrested at blocked rail line in northern B.C., police say

But a Gitxsan hereditary chief says 14 were arrested, as fight over natural gas pipeline continues

Pacific Atlantic Pipeline holds supply chain meeting in Burns Lake

Pacific Atlantic Pipeline Construction (PAPC) held a supply chain meeting Feb. 19… Continue reading

Job fair in Burns Lake organized by Burns Lake Native Development

Burns Lake Native Development held a job fair on Feb. 19 at… Continue reading

Freezer Burnt Fat Bike Fest

A great family day was had at Kager Lake Recreation Area for… Continue reading

Cold Smoke in Burns Lake

It was a gorgeous and warm day in Burns Lake on Feb.… Continue reading

Protecting privacy key to stopping spread of COVID-19, B.C. health officials say

The number of coronavirus cases in B.C. remains at seven

Toffoli scores OT winner as Canucks beat Habs 4-3

Demko makes 37 saves for Vancouver

Private clinics would harm ‘ordinary’ people using public system in B.C.: lawyer

Health Minister Adrian Dix announced in 2018 that the government would begin to fine doctors $10,000

B.C. terminates contract with hospice society refusing assisted death

Delta Hospice Society loses hospital service fund of $1.5 million

Child in hospital following fatal crash that killed father, sibling on B.C. highway

The single vehicle crash occured near Kamloops on Highway 5A

‘Die!’: Vernon councillor mailed death threat

This story contains information that might be sensitive to some readers

Hidden message connects Castlegar homeowners decades apart

The Rodgers family was surprised when a message fell out of the walls as they were renovating

Two B.C. men plead guilty to bus-terminal assault of man with autism in Ontario

Parmvir Chahil and Jaspaul Uppal due to be sentenced in June for aggravated assault

Most Read